We serve most of Summit & Cuyahoga counties but are focused in the area between Akron & Cleveland.
 

 There are no license requirements for Home Care Agencies in the State of Ohio. Since there are no state requirements, some small companies decide to cut their costs by not being bonded, insured, pay into workers comp, etc.

 Yes, we have professional & general liability insurance through the American Alternative Insurance Corp Policy# VHHG3053458 - $1M / $3M. We are bonded through the RLI Insurance Company - $25K.

 Absolutely, we always want you 100% satisfied. If at any time you feel the caregiver is not meeting your loved one's needs, you can request a change in the caregiver. We match the caregiver to the client's needs.

 

 All of our caregivers are employees. We pay worker's comp so that if they get hurt on your premises they are covered. If you hire a caregiver directly or use an agency that uses independent contractors you will pay this insurance.

 

 Yes, we pay payroll taxes. You will not be liable to pay these like you would if you hired a caregiver direct.

 Home care is a 24/7/365 business. There is someone on call for emergencies 24hrs / day / 365 days / year.

 Gregory Cochran, the owner, handles all complaints / conflicts personally

 We have one of the most extensive screenings in the industry. All caregivers go through the following process:

1. Resume review.
2. Phone screen delving into the caregiver’s technical skills and motivations.
3. Caregiver takes an extensive personality / attitude assessment that tests work attitudes such as work ethic as well as personal beliefs such as substance abuse, hostility, and integrity. 
4. Check of social media sites such as Face Book and Twitter to identify any potential issues.
5. Face to face interview assessing the caregiver’s appearance, personally, technical skills and their fit for various client needs. 
6. Review and verification of their identification and eligibility documentation to ensure they are legal to work in the USA.
7. Then we ask ourselves “Would I send them to take care of my mom or dad?” If the answer to that question is yes we continue the process.
8. We conduct personal / business reference checks. 
9. Then we use a national employment screening company to conduct background and department of motor vehicles checks.  
10. The final test is a drug screen to validate there is no substance abuse.  

To see more about our caregiver screening click here.

If you have consistent scheduled hours weekly we will make every effort to provide you with the same caregiver(s). We understand that client / caregiver relationship is one of trust so we attempt to provide the same caregiver for all service. However by Ohio law any hours over 40 in a given week will be paid at time and a half. You will have the choice to pay the additional amount or chose to have a new caregiver assigned for those hours.
 

• Companion Care includes meal preparation, light housekeeping, assistance with daily activities such as letter writing, reading, and entertainment.
• Personal Care includes the basic Activities of Daily Living (ADLs) - bathing, dressing, toileting, transferring, and feeding.

 This is sometimes confusing as companies have their own terminology. Live-in is when a caregiver lives with the client because they cannot be left alone but doesn't need constant support. Client usually sleeps through the night. The caregiver typically provides care as needed but regularly gets 8 hrs of uninterrupted sleep and 8 hrs of "personal" time. Caregiver is there for emergencies and intermittent care.

24 hour care is when the client requires constant support. In this instance, several caregivers would support the around the clock schedule.
 

 Yes, we provide transportation to and from doctor's appointments, hair / nail salons, errands, family and friends, the grocery store and other places as needed. We carry special insurance for this.

 

When you're our client, we act as a referral and information service. We can connect you with Elder-law attorneys, In-Home Salon Services, Podiatrist, Reverse Mortgage Specialists, Ramp Installation Services, Medical Equipment Suppliers, Delivered Meals, Lawn Services, Plowing, Financial Services, Medicaid Planning services, etc... all services that will help you remain in your home

 Yes, we never charge for an assessment. This is an opportunity to learn more about the care recipient's needs as well as for us to get to know each other personally.

 

 No, but relationships are very important to our agency and we believe that family participation helps to build relationships and keeps the lines of communication open. A neighbor or friend could also attend the meeting if a family member is not available.
 

 Generally speaking, personal care or companion services are not covered by insurance or Medicare. If you have purchased long-term care insurance it may cover a portion of your costs for in-home care.

The fastest growing segment of home care is private pay home care, where clients and families choose to use their personal financial resources to provide the peace of mind, quality of life, and independence that comes with staying at home rather than moving to a facility.

Yes, we accept Long Term Care Insurance - we'll help you submit all paperwork that is required to your provider, but you are always responsible for making payments when they are due. Some examples of providers are: Genworth, John Hancock, MetLife, Prudential, Blue Cross / Blue Shield, Mutual of Omaha.

 

 Yes. Aid and Attendance could apply to Veterans and / or their spouses.  Call to see if you qualify.

No, Adaptable Home Care is a locally owned and operated business.

 Care is provided to for all ages not just the elderly.

 

We ask that our caregivers dress professionally: Mostly clean neatly pressed slacks and a collared shirt with the Adaptable Home Care logo. They also wear an identification badge.

• Caregiver screening and attitude / personality assessment
• 24 / 7 / 365 access to the owner for issue resolution
• Info & referral source - connection to other high quality services
• Free in-home assessment
• Personal meet & greet with the caregiver on the first day of service
• Hospital To Home Program

 No, there is no long term obligation. The first week, you can cancel for any reason at any time. After the first week, we ask that you give us a 72 hour notice, a week if possible.
 

No, we charge an hourly rate based on the number of hours that are purchased.
 

 Time and a half is charged for holidays.

 Several of our premium local Hospitals, Skilled Nursing Facilities, Elder Law Attorneys, Mortgage Brokers, Senior Centers, Medical Equipment Companies Senior Apartments, etc...
 

No, but if less than 4 hours on a visit, there is a $15 trip charge to help compensate the caregiver for gas. 

 Click here for rates.